Dealer messed up soft top install

[lols2000]

I had a Honda dealership replace the soft top (not the entire assembly, just the vinyl top itself). I get the car back and notice there is a significant amount of slack on the rear passenger side by the window. I bring it back to the dealer but they explain to me that it's "normal" and that they just order the parts from Honda and install them.

I'm wondering if this problem is because of a defective part or an error made during the install process?

Here are photos of what I'm talking about.

http://img152.imageshack.us/img152/1875/img1206ks8.jpg

http://img152.imageshack.us/img152/7310/img1204wj3.jpg

[darkside]

The straps need to be riveted to the bars in the rear.

[EricM]

IMO, definitely NOT normal, unless the car in the picture is a Solstice.

[lols2000]

So would it just be a matter of readjusting the top and riveting it down properly? Or did will they have to order in a new top since the incorrectly riveted holes would leave room for water to leak through?

I called the dealer and left the car with them this morning, they said they'll have the shop foreman take a look at it.

[darkside]

It should just be an adjustment. I dont understand why these people cant just walk over and look at a stock s2000 and realize they have not done it right.

[lols2000]

Well I got a call back, they're ordering a new top in and redoing it.

[repiv]

Good. I guess we settled this on "Beyond".